How to prepare for online extra lessons

• A laptop or tablet is easier than a phone for working through problems and seeing shared documents.
• Headphones with a microphone cut out background noise and echo.
• Check how much data a lesson uses on the platform the tutor prefers, especially if you are on a mobile contract.
• Have a backup: a charged device, a mobile hotspot, or an agreement with the tutor to switch to a voice call if the power or connection goes down.

Before the first lesson, test the link the tutor sends, including the camera and microphone, so lesson time is not spent on setup.

A table in a quiet, well-lit spot is better than a bed or couch. Keep the textbook, exercise book, calculator, pens and recent test papers nearby. For younger children, a room where a parent can hear what is going on is sensible and reassuring for everyone.

Tutors need to see how a learner works, not just the answer. Agree how this will happen: holding the book up to the camera, taking photos and sending them, using a shared whiteboard, or scanning with a phone app. Maths and science tutors often ask for work to be sent the day before.

• Come with specific questions, marked homework or a test that went badly.
• Keep the camera on where possible; it helps the tutor notice confusion.
• Write down what to practise before the next lesson.
• Parents: ask the tutor for a short update every few weeks.

Use platforms and contact details that a parent can see, and agree whether lessons will be recorded. Learners should not share personal information beyond what the lesson needs. If anything feels wrong, stop the lesson and report it.